General enquiries and corrections
Any note on a verse, translation, dhikr or calculation, or a suggestion to improve the platform.
contact@wesalna.comWe read every message
Contact us
Pick the address that matches your topic so it reaches the right place. We normally reply within two to five business days.
Privacy and data rights
Access, deletion or correction requests under GDPR and CCPA, plus children's privacy questions.
privacy@wesalna.comCopyright and DMCA
Infringement notices, counter notices, and attribution requests.
dmca@wesalna.comAccessibility
Any barrier that stops you using a page or feature. Handled as a priority.
access@wesalna.comWe do not issue fatwas or personal religious rulings by email. For personal religious matters, consult a qualified scholar or the recognised authority in your country.
How we handle your message
We read every message and prioritise replies by request type so you are not waiting blindly.
Request types and priority
- Correcting a religious text or translation: highest priority, usually handled within one working day.
- Technical faults: a broken tool, page or stream. Include your device, browser and the URL to speed up diagnosis.
- Rights and content: takedown and intellectual property requests go through the DMCA process.
- Privacy and your data: access or deletion requests follow the privacy policy and the GDPR page.
- Tool or content suggestions: assessed by practical need and the availability of a reliable source.
What we do not answer here
We do not issue fatwas or answer personal questions on divorce, inheritance or financial dealings. Those require a qualified mufti in your country who can examine your circumstances. See the disclaimer.
To get a faster reply
Include the page URL, a screenshot if possible, the language you were using, and what you expected compared with what happened. Vague messages take longer because they need a second round of questions.
Frequently asked questions